Legal
GDPR
How we meet UK GDPR, in plain terms, with the parts that actually matter to you first.
Last updated 1 September 2026.
Controller
Skavinger is the data controller for this site, the ARC programme and WORLDVIEW accounts. Contact hello@skavinger.com.
Your rights, and how to use them
| Right | What it means | How |
|---|---|---|
| Access | A copy of what we hold about you | Email us, subject SAR |
| Rectification | Correct anything wrong | Email us |
| Erasure | Delete it | Email us, subject DELETE |
| Restriction | Stop us using it while a dispute is resolved | Email us |
| Portability | A machine-readable export | Email us |
| Object | Object to processing based on legitimate interests | Email us |
| Withdraw consent | Stop marketing email | Unsubscribe link, any message |
We respond within one month. There is no charge unless a request is manifestly unfounded or excessive.
International transfers
Some processors are outside the UK. Where they are, transfers rely on UK adequacy regulations or the International Data Transfer Addendum to the EU Standard Contractual Clauses.
Data minimisation, in practice
The strongest privacy control is not collecting something in the first place. We do not ask who in your household is elderly, disabled, or dependent on powered medical equipment, even though our books discuss all three, because that list would be dangerous to hold. Where our books tell you to register that information, it is with your energy or water supplier's Priority Services Register, not with us.
Breach
Where a breach is likely to result in a risk to your rights and freedoms we notify the Information Commissioner's Office within 72 hours, and we notify you directly where the risk is high.
Complaints
Write to us first at hello@skavinger.com. If you are not satisfied, the Information Commissioner's Office at ico.org.uk is the supervisory authority.